Client intake from email
- Before
- Read each enquiry, copy the details into a register and forward attachments by hand.
- After
- Capture the agreed details, organise attachments and prepare an acknowledgement for your team to review.
FOR INDIAN LAW FIRMS AND ADVOCATES
We set up ChatGPT or Claude with your firm’s formats, instructions and approved examples, then build automation for the repetitive work around them: email intake, Word drafts, document follow-ups, reminders and review tasks. For litigation chambers, corporate and tax practices, real estate and conveyancing teams, and in-house counsel.
Plan your automationSIX PLACES TO START
Choose the task that slows your team down. These are examples of workflows we can scope and build around your process.
HOW AN ENGAGEMENT WORKS
Start with a defined workflow. We agree the scope and review requirements with you, then build, test and hand it over to the people who will use it.
Walk through one recurring task with us. Agree the inputs, people, review steps and what a useful result must do.
Use the email, Word templates, folders and systems your team already works with, subject to their access and integration options.
Try normal cases, missing information and failed connections. Your team reviews the outputs against the agreed checks before rollout.
Practise the workflow with your team, explain how to review and correct outputs, and agree ownership and support arrangements.
CONFIDENTIALITY FROM THE FIRST CONVERSATION
Describe the process in general terms in your enquiry. Do not send client names, confidential documents or identifying facts.
Use samples with identifying and confidential details removed to design and test the workflow.
Before live data is used, agree access, processing locations, any AI providers, retention and deletion in writing.
Define who checks outputs and who authorises messages, document delivery and other actions before rollout.
START WITH ONE RECURRING TASK
The discovery form opens an email draft. Review and send it from your email app to contact us.